FAQ

إجابات على الأسئلة الشائعة حول غيث جو

Frequently Asked Questions

How can I request a ride?

After downloading the app and logging in, set your pickup location and destination, then choose the service type and press "Request Ride".

What payment methods are available?

You can pay in cash, by credit card, or from the e-wallet in the app.

How is the trip price calculated?

The price is calculated based on distance, time, and service type. You can see the estimated price before confirming the trip.

Can I cancel the trip?

Yes, you can cancel the trip before the driver arrives. A cancellation fee may apply depending on the cancellation time.

How can I contact technical support?

You can contact us through the "Contact Us" page or via the email or phone in the app.

Is there a service for women only?

Yes, we provide a special service for women with certified female drivers to ensure your comfort and safety.